We want you to be happy with your purchase. Upon receipt of your items, please inspect your order IMMEDIATELY! If you believe you have received the wrong item or a damaged item, you must contact us within three days at email@example.com or call (918)752-4013, Monday-Friday, 9am-5pm CST. Exceptions can NOT be made if you've had the item(s) in your possession for a longer period, if the items have been washed or worn. After contacting us regarding a damaged/wrong item, you must ship item(s) within 5 business days.
If you are not fully satisfied with your purchase, please read our return policy to see if you are eligible for a return.
Lace Barn Boutique accepts returns on items within 10 days of receipt of the items. We will gladly replace the item for a different size if available or issue a store credit code (less shipping cost).
No refunds! All sales are final. No order cancellations allowed. Store credit or size exchanges only!
No returns or exchanges on accessories (jewelry, purses, etc), SALE items, seasonal items or custom orders.
Returns must be in original condition, unworn, odor free, no makeup stains. Returns must include original packaging and tags still attached.
Return needs to include your name, email, phone number, order number, reason for return, and tell us if you are requesting a different size or wish to receive a store credit code.
Please send returns to:
Lace Barn Boutique
P.O. Box 185
Morris, OK 74445
Buyer is responsible for all return and exchange shipping costs. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will contact you via email to give you an update on sizes and styles available for the return and to issue a store credit code. Please allow up to 4-6 weeks to process returns.
If you have any questions or concerns, please contact us via email:
Please allow up to 24-48 hours for a reply via email. This is the best way to contact us.